Chocolate Trips: FAQs and Cancelation Policy

Please read the following deposit and cancelation information carefully before you purchase a trip. If you have any further questions, you may email trips@dandelionchocolate.com.

Deposits: 
A 25% deposit will guarantee your space on a trip, unless that trip is canceled. The remainder will be due 60 days before the trip, and will be charged automatically to the credit card you used to pay your deposit. If you would like to request a different payment method, please contact trips@dandelionchocolate.com or 415-349-0942 to give us the correct payment information prior to the 60 days.

Canceling a trip: 
Cancelations will be refunded in full up to 60 days prior to a trip. Cancelations less than 60 days prior to the trip, but more than 45 days, will receive a refund less the 25% deposit. Cancelations less than 45 days prior to the trip will receive no refund. Cancelations due to emergencies will be considered on a case by case basis. We recommend purchasing additional trip insurance that would cover your loss in the event of illness or emergency.

Cancelation by Dandelion Chocolate: 
Please note that we need a minimum of 6 guests to host trips. If the minimum number of guests has not been met by 60 days prior to the trip we may elect to cancel the trip and will let you know at that time.

Delays and itinerary changes: 
Dandelion Chocolate is not responsible for lost room nights due to travel delays, road conditions, weather, flooding, or illness. Occasionally we may need to modify trip agendas due to changes in weather, road conditions, or illnesses, in these instances we aim to replace with similar experiences.

Packing lists and trip specific information: 
Once you have reserved, we will contact you to share packing lists and background information to help you prepare as well as to arrange additional details (dietary restrictions and any special requests).

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